Our Policies

Clear terms to ensure a smooth experience for everyone

Deposit Policy

20% non-refundable deposit due at booking to secure your event date. This deposit goes toward your final balance and confirms your reservation.

Payment Policy

Remaining balance is due 2 weeks before your event date. All payments are non-refundable once the final balance is paid. We accept credit cards, Venmo, and Zelle.

Cancellation Policy

Cancellations made more than 2 weeks before the event date will forfeit the deposit. Cancellations within 2 weeks of the event forfeit all payments made. We understand emergencies happen - please contact us to discuss your situation.

Delivery & Setup

Free delivery and setup within 5 miles of Crofton, MD. Beyond 5 miles: $5 per additional mile. Delivery includes full setup, styling, and tear-down. Client must provide tables and adequate space for display.

Order Changes

Changes to your order (guest count, menu selections, etc.) must be made at least 1 week before your event. Significant changes may affect pricing. We'll work with you to accommodate reasonable modifications.

Food Safety

All food items are prepared fresh on the day of your event. Perishable items should be refrigerated within 2 hours of setup. We cannot guarantee food safety beyond our setup time. Allergies and dietary restrictions should be communicated at booking.

Questions About Our Policies?

We're here to help! If you have any questions or need clarification about our policies, please don't hesitate to reach out.